Shipping & Delivery
After placing an order, how long does it take to receive the package?
Order processing time is 1 – 5 business days.
Once processed, delivery time may vary, depending on the chosen shipping method.
Estimated time for FREE SHIPPING is 9 – 20 business days.
Tracking My Order
How and when to track your order?
You will receive an email confirmation once you completed your order
You will also receive a shipping confirmation and as well as a tracking number once your package has been processed and prepared for shipment, takes about (1 – 3 business days)
Refunds & Returns
Do we offer an exchange or refund?
We believe in treating clients, like we want to be treated, with love and respect, so, therefore, we want you to know that for whatever reason if you are not happy with our product, we will issue a full refund, no-nonsense questions asked within a 30-day period, 100% guaranteed. Our end goal is to make sure that you are delighted and comfortable shopping with us!
Please send an email to email@example.com with your order number and reasoning for exchange/refund.
Please be advised that any product you return must be in the same condition you received it and in the original packaging.
Please kindly be considerate when placing your order to choose the proper size, color, and so forth to avoid any unnecessary return or exchanges
What if my package arrived damaged?
All products are shipped with extra care but every now and then due to postal mail service mistreatment, 1 in every 1000 products may arrive damaged, this is out of our control and may happen
If this by any chance happens to you, immediately take pictures of the product for visual proof of damaged good.
Get in touch asap with pictures and your order number, and will happily send you a replacement.
Can I cancel my order?
Cancellations are only accepted if your order has not been processed and shipped within a 24 hour time period from ordering. Please send an email to our customer support team at firstname.lastname@example.org with your order number.
In case your order is already shipped then it’s too late for a cancellation eligibility