At bestorewise.com our goal is to make you happy and offer you the best shipping options available, best to our abilities. Please understand that customs and weather conditions can sometimes delay delivery. Let’s hope this is never the case!
Placed An Order, When Will I received It?
All awesome products are curated and tested from some of our favorite unique vendors from across the world. This enables us to offer you affordable wholesale prices and excellent high-quality products with great design and ingenuity. With this in mind, we ship from multiple warehouses across the globe.
The estimated time of arrival of your package with Free shipping is about 9 -20 business days, and for those who choose Express shipping when available, the estimated time of arrival is about 5 – 9 days. We will email you a tracking number within 1-3 days after your order has been processed and shipped.
About Customs, Duties & Taxes
Usually, there aren’t any customs duty fees. But if there was, the recipient will be fully responsible for the charges. We ship your package duties and taxes unpaid, therefore we do not collect the duties and/or taxes and cannot predict what your particular charges there may be.
If your order does require these additional charges, they must be paid by you in order for your package to clear customs. Some countries may require additional fees paid, such as collect on delivery (COD). These fees are paid to the local carrier and are not collected by bestorewise.
Customs policies differ from country to country. In such cases always contact your local customs office for more information. Please note, on rare occasions, customs agents may delay delivery of some packages.
What If My Package is Lost Or Stolen?
bestorewise.com is not responsible for lost or stolen packages. If your tracking information states that your package was delivered to your address and you have not received it please report it to your respective shipping carrier at the information provided to you on our Tracking Page. If you have any further questions on how to do this please reach out to our customer support team at email@example.com
What About Returns?
Please visit our Return Policy page for more information about returns. bestorewise.com is not responsible for the cost of return shipping. Please kindly read the policy.
In Case You Entered An Incorrect Address
If by any chance you have misspelled or auto-filled your address incorrectly. Please contact us immediately at firstname.lastname@example.org. The address can only be corrected within 24 hours or less upon receiving your email.
For any other questions, concerns or help, please email us at email@example.com